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Apple · iPhone 18 Series · iPhone 18 Pro
Unresponsive buttons — Apple iPhone 18 Pro
Unresponsive buttons for Apple iPhone 18 Pro — price €125. We repair your phone and ship it back within 24 hours of receiving it.
Power or volume button sticking or not responding? We'll fix it.
When do you need button repair?
- The power or volume button sticks or needs several presses.
- A button is sunken, rattles or is missing entirely.
- The phone switches off or mutes by itself, as if a button were held down.
- Buttons stopped responding after a drop.
Looks like you need button repair, but the cause is often elsewhere
- The button clicks normally but the phone restarts by itself — more likely software or the board.
- A case or bumper is pressing the button — try without it.
- The button works but assistive touch or other gestures are on — check accessibility settings.
- If you're not sure, choose Diagnostics — we'll send you the exact repair price within 24 hours of receiving your phone. Diagnostics are free if you approve the repair; if you decline, we charge €35 for diagnostics and shipping the phone back.
How the repair works
- We replace the button mechanism or the whole button flex cable.
- An iPhone can't be factory-reset with its buttons — buttons pressing themselves on the Apple iPhone 18 Pro don't put your data at risk. We use parts the iPhone recognises as original — no unknown-part notice appears in Settings.
- €125 is the final price: part and labour, no hidden fees.
- Done within 24 hours of receiving your phone.
- 12-month warranty on the part and the work.
If you leave it
Careful on Android: on most Android phones, the power and volume buttons pressed together open recovery mode. If both keep pressing themselves, the phone can get stuck in that mode or in a restart loop, and in the worst case reach a factory reset. Back up your data as soon as you can and keep the phone switched off until you send it. If only one of the buttons is faulty, the risk is much smaller.
What needs fixing?
You can also select more than one repair at once.
Repair price: €125
We ship it back within 24 hours of receiving it.
- No warning messages — your iPhone recognises our parts as genuine Apple parts
- 12-month warranty on the part and the work
- Done within 24 hours of receiving your phone
- Free shipping both ways
- You pay for the repair only once it's done
Frequently asked questions
- Can I work around the button in software?
- Temporarily yes (assistive touch), but a mechanical fault gets worse over time. We recommend repairing it.
- Will I lose my data with this repair?
- No, we don't touch the phone's storage. We still recommend a backup before sending it, for any repair.
- How long does the button repair take, and when will I have my Apple iPhone 18 Pro back?
- The repair itself is done within 24 hours of receiving your phone. Then we send it back to the same Packeta point — return shipping is free.
