Choose a different device
Motorola · Moto G Series · Moto G31
Charging port — Motorola Moto G31
Charging port for Motorola Moto G31 — price €50. We repair your phone and ship it back within 24 hours of receiving it.
Phone won't charge, or the cable wobbles in the port.
When do you need a charging port repair?
- The phone only charges with the cable held at an angle or pressed in.
- The cable visibly wobbles in the port or falls out.
- Charging is slow or keeps stopping, even with a new cable.
- A computer doesn't recognise the phone over the cable.
Looks like you need a charging port repair, but the cause is often elsewhere
- Charges fine but doesn't last — that's the battery, not the port.
- Won't charge with one particular cable or adapter — try another you trust.
- Pocket lint in the port — careful cleaning with a wooden toothpick often fixes it; never metal.
- Won't charge and won't turn on at all — could be the board.
- If you're not sure, choose Diagnostics — we'll send you the exact repair price within 24 hours of receiving your phone. Diagnostics are free if you approve the repair; if you decline, we charge €35 for diagnostics and shipping the phone back.
How the repair works
- We replace the whole charging module with the port.
- €50 is the final price: part and labour, no hidden fees. If cleaning the port turns out to be enough, you hear that after the inspection, before you pay anything.
- Done within 24 hours of receiving your phone.
- 12-month warranty on the part and the work.
If you leave it
A loose port keeps breaking further with use and can short out. A €50 repair then turns into a main-board repair, which costs far more.
What needs fixing?
You can also select more than one repair at once.
Repair price: €50
We ship it back within 24 hours of receiving it.
- Highest-quality parts available
- 12-month warranty on the part and the work
- Done within 24 hours of receiving your phone
- Free shipping both ways
- You pay for the repair only once it's done
Frequently asked questions
- Couldn't it be the cable or the adapter?
- It could. Try another cable and adapter you trust. If the problem persists with two different ones, it's the port.
- Will I lose my data with this repair?
- No, we don't touch the phone's storage. We still recommend a backup before sending it, for any repair.
- How long does the port repair take, and when will I have my Motorola Moto G31 back?
- The repair itself is done within 24 hours of receiving your phone. Then we send it back to the same Packeta point — return shipping is free.
