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Xiaomi · POCO Series · POCO X5 5G
Sound problem — Xiaomi POCO X5 5G
Sound problem for Xiaomi POCO X5 5G — price €65. We repair your phone and ship it back within 24 hours of receiving it.
What needs fixing?
You can also select more than one repair at once.
Repair price: €65
We ship it back within 24 hours of receiving it.
- Highest-quality parts available
- 12-month warranty on the part and the work
- Done within 24 hours of receiving your phone
- Free shipping both ways
- You pay for the repair only once it's done
More about this repair
When do you need sound repair?
- You can't hear them — the earpiece is quiet or crackles.
- The speaker plays no music, doesn't ring properly, or sounds distorted.
- Sound only works through headphones.
Looks like you need sound repair, but the cause is often elsewhere
- Sound goes to headphones that aren't plugged in — the phone may be connected to a Bluetooth device; disconnect it.
- They can't hear you but you can hear them — that's the microphone; choose microphone replacement.
- The speaker grille is clogged with dust — clean it with a soft brush; the sound often comes back.
- If you're not sure, choose Diagnostics — we'll send you the exact repair price within 24 hours of receiving your phone. Diagnostics are free if you approve the repair; if you decline, we charge €35 for diagnostics and shipping the phone back.
How the repair works
- We find out whether it's the speaker, earpiece or just a clogged grille, and replace the faulty part.
- €65 is the final price: part and labour, no hidden fees.
- Done within 24 hours of receiving your phone.
- 12-month warranty on the part and the work.
If you leave it
Weak sound is usually the start — grilles keep clogging and moisture corrodes the contacts. The longer it waits, the more parts need replacing at once.
Frequently asked questions
- Couldn't it just be a setting or software?
- Try a restart and check that Do Not Disturb or Bluetooth isn't active. If there's still no sound, it's hardware.
- Will I lose my data with this repair?
- No, we don't touch the phone's storage. We still recommend a backup before sending it, for any repair.
- How long does the sound repair take, and when will I have my Xiaomi POCO X5 5G back?
- The repair itself is done within 24 hours of receiving your phone. Then we send it back to the same Packeta point — return shipping is free.
