Choose a different device
Continue
Xiaomi · Redmi Note Series · Redmi Note 11 Pro Plus 5G
Fingerprint sensor — Xiaomi Redmi Note 11 Pro Plus 5G
Fingerprint sensor for Xiaomi Redmi Note 11 Pro Plus 5G — price €75. We repair your phone and ship it back within 24 hours of receiving it.
What needs fixing?
You can also select more than one repair at once.
Repair price: €75
We ship it back within 24 hours of receiving it.
- Highest-quality parts available
- 12-month warranty on the part and the work
- Done within 24 hours of receiving your phone
- Free shipping both ways
- You pay for the repair only once it's done
More about this repair
When do you need a fingerprint sensor replacement?
- The fingerprint sensor doesn't respond or rejects every fingerprint you have saved on the phone.
- Adding a new fingerprint fails or never completes.
- The sensor only works occasionally, especially after a display swap or a drop.
- The sensor is scratched, cracked or sunken.
Looks like you need a fingerprint sensor replacement, but the cause is often elsewhere
- An in-display sensor won't read through a thick screen protector — try without it or with a thinner one.
- Fails only with wet or dirty fingers — that's normal.
- Stopped working right after a display swap elsewhere — sometimes setting the sensor up again is enough, otherwise it needs replacing.
- If you're not sure, choose Diagnostics — we'll send you the exact repair price within 24 hours of receiving your phone. Diagnostics are free if you approve the repair; if you decline, we charge €35 for diagnostics and shipping the phone back.
How the repair works
- We replace the fingerprint sensor, and you then enrol your fingerprints again.
- €75 is the final price: part and labour, no hidden fees.
- Done within 24 hours of receiving your phone.
- 12-month warranty on the part and the work.
If you leave it
Without the sensor you're left with the PIN — convenience and the security of payments and banking apps suffer. The fault won't fix itself.
Frequently asked questions
- Will banking apps and payments work?
- Yes, after the swap and re-enrolling your fingerprints they work as before.
- Will I lose my data with this repair?
- No, we don't touch the phone's storage. We still recommend a backup before sending it, for any repair.
- How long does the sensor replacement take, and when will I have my Xiaomi Redmi Note 11 Pro Plus 5G back?
- The repair itself is done within 24 hours of receiving your phone. Then we send it back to the same Packeta point — return shipping is free.
